Privacy Policy

隐私政策

Last updated: June 3, 2026

1. Introduction

Chengdu Ganjiankan Technology Co., Ltd. ("we," "us," or "our") values your privacy. This Privacy Policy explains how EastWise (eastwise.tv) collects, uses, discloses, and protects your personal information. By using this platform, you consent to the practices described in this policy.

Business Information:

  • Company: Chengdu Ganjiankan Technology Co., Ltd.
  • Business Registration: 91510100MA6CLYPY34
  • Address: No. 251 Ouyan Lane, Hejiang Street, Tianfu New District, Chengdu, Sichuan, China
  • Email: service@eastwise.tv

2. Information We Collect

We collect only the minimum information necessary to provide our services:

  • Device ID: Auto-generated identifier for purchase records and content unlocking. Does not contain personally identifiable information.
  • Browsing Data: Page visits, video playback data — used to improve service experience.
  • Payment Information: Processed by Airwallex. We do not store credit card or bank account information.
  • Cookies & Local Storage: Used for language preferences and content unlock status.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process payments and content unlocking
  • Analyze usage trends to optimize user experience
  • Send service-related communications (with your consent)

4. Information Disclosure

We do not sell your personal information to third parties. We may share information:

  • Service Providers: With third-party providers like Airwallex for payment processing.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In case of merger, acquisition, or asset sale.

5. Third-Party Services

This platform uses the following third-party services, each with its own privacy policy:

  • Airwallex — Payment processing. Collects transaction data.
  • Tencent Cloud VOD — Video content delivery. Collects playback data.
  • Tencent Cloud SCF — Backend cloud functions. No personal data collected.

6. Cookies & Local Storage

This platform uses localStorage for the following:

  • ew_lang — Language preference
  • ew_device_id — Device identifier
  • ew_purchases — Purchase records
  • ew_unlocked — Unlocked content list

This data is stored locally on your device and is not automatically transmitted to our servers. You can delete it by clearing your browser data.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

  • HTTPS encryption for all data transmission
  • PCI DSS compliant payment processing via Airwallex
  • Secure data center hosting

8. Data Retention

We retain your information only as long as necessary to provide our services. Payment records are retained for at least 5 years as required by law. Device identifiers and browsing data are periodically purged when no longer needed.

9. Your Rights

Under applicable law, you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Data portability (where technically feasible)

To exercise these rights, please contact us using the information below.

10. Children's Privacy

This platform is not directed at children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be announced via website notice.

12. Contact Us

For questions or concerns about this Privacy Policy:

  • Email: service@eastwise.tv
  • Phone: +86 18200550037
  • Address: No. 251 Ouyan Lane, Hejiang Street, Tianfu New District, Chengdu, Sichuan, China